TCF Canada / TCF Québec · Free full-length sets · Corrections after submission · Writing and speaking mock exams

Refund Policy

Refund and cancellation policy

This is an online practice bank and membership access service. Please try the free full sets first before choosing a paid plan.

01

When a refund may be reviewed

Duplicate purchases, paid accounts that were not activated and cannot be fixed, or accidental purchases with little member-content use may be reviewed.

02

When refunds are usually not available

After substantial member-content use, answer review, or multiple completed member sets, full refunds are usually not available.

03

How we process requests

Send your account email, payment time, plan name, and issue details. We review order status, usage, and payment-channel rules.

04

Membership period

All four plans unlock the same content and differ only by duration. After expiry, your account returns to free access; saved records are not deleted.

For refunds or billing help, email support@tcfcapractice.com.

Content details

Refund scope, conditions, and handling follow the statements published on this page.

Include your account email and order details so requests can be verified quickly.

Author
TCF Practice content team
Reviewed by
TCF Practice editorial review
Published
July 12, 2026
Updated
July 12, 2026
Source
TCF Practice question bank and product information